Hotel Bécquer

Health and hygiene protocols

Protocols in our facilities

  • All facilities are disinfected daily
  • You will find certified hand sanitiser dispensers throughout our establishment; their use is compulsory
  • Protective screens in customer service areas
  • Room keys will be disinfected before handing them over
  • Rugs have been removed from all rooms
  • Towels and bed linen are washed at high temperature
  • TV remote control and telephone are sterilised daily in all rooms
  • Remote controls are wrapped in plastic that will be changed regularly
  • Litter bins with lid and pedal in each room and with double inner bags in common areas.
  • Vent filters are cleaned regularly
Hotel Bécquer

Protocols for the Pool

  • Hammocks must be 1.5 metres apart
  • Capacity control
  • Towels individually wrapped and disinfected.
  • Pool and microclimate analysis updated according to regulations.
Hotel Bécquer

Protocols for guests

  • They will find hand sanitiser in the common areas
  • POS systems will be disinfected regularly
  • You can disinfect your shoes at the entrance of the hotel.
  • Sanitiser, gloves and masks available to all guests
  • Luggage will be disinfected if you wish to store it in the luggage room.
  • Safety distance and masks are compulsory in communal areas.
  • Signage in our facilities to ensure that all measures recommended by the competent authorities are respected.
  • Control of permitted capacity.
Hotel Bécquer

Protocols for our employees

  • All our staff are aware of and carry out the health and safety guidelines.
  • Our employees constantly disinfect the most frequently used surfaces and common areas in accordance with the recommendations of the health authorities.
Hotel Bécquer

Catering protocols

  • We have adapted the format of the breakfast in accordance with the recommendations of the competent authorities.
  • Guaranteed safety distance of 1.5m between tables or groups of tables.
  • We will use non-reusable tablecloths, cutlery and napkins
  • Orders will be served following all safety measures and delivered under a cover
  • The number of people will be controlled to avoid overcrowding
  • Menus will be removed from dining area
Hotel Bécquer
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